Our next Info Session & Coaching Demo by a Master Coach will be held on May 16th, 6.30 pm in Brussels.

Be our guest and very welcome at the Business Center B19, 19 avenue Van Bever, 1180 Brussels. Kindly register with feryal.hassaine@novaterracoaching.com  or +32 475 648 619

Other information sessions will be held at the same time and the same place on: June 20th, August 29th, and September 18th.

Information with Sylviane Cannio, sylviane@novaterracoaching.com at 02 358 40 83 and Feryal Hassaïne, feryal@novaterracoaching.com at 0475 648 619

Pamela is one of the founders of the ICF global and co-author of the famous 11 competencies. With her, you are directly at the source of the global coaching business and captivated by her vast experience in the art of Executive coaching, all in an amazingly simple atmostphere and with a wonderful sense of humor.

Jennifer has been co-director of the Leadership Program at Georgetown University and a high-flying executive coach. It is a pleasure to listen to her sharing her experience in the field.

They are in Belgium from 13 to 16 November 2013. The seminar is part of the Level 3 ACTP program and can be pursued separately – it represents 30 units ICF’s CCE units. See testimonials in the bookmark “Level 3″

Registration: Nova Terra – Registration Executive Coaching

To reach coaching excellence, the future coach does best to choose an accredited coach training program or educator. For example, we are aligned with the International Coach Federation (ICF), an association that accredits coaching programs and is one that serves coaches in over 110 countries. Choosing a school is much easier when considered through the lens of accreditation with an international organization that spans the globe.  It is an important consideration in choosing where to get trained as a coach. 

There are additional elements and criteria to consider when selecting a good school: 

• The program accreditation as noted above: ICF fully accredited programs (ACSTH OR ACTP)
• The professionalism and experience of the trainers – who should be professionally credentialed master facilitators and coaches (PCC or MCC)
• The selection process of the students
• The quality of the class documentation
• The follow-up process
• The objectivity of the exam process, and
• The active networking inside the alumni association of the school.

ICF accreditation of the program: the International Coach Federation offers three levels of recognition for coaching educators. The first one is the CCEU (Continuing Coach Education Unit) which is the recognition of a program that offers value to coaches that are looking for ongoing learning once they are credentialed. The second level is the ACSTH (Accredited Coach Specific Training Hours) which is the recognition of a program that offers only part of the training requirements needed for credentialing. And the highest level, and the one best considered by those looking for a professional credential, is the ACTP (Accredited Coaching Training Program) This designation indicates that a program offers all the training hours required to become a Professional Certified Coach (PCC) and presently, gives a program the ability to offer coaching certification exams that articulate to the ICF level of PCC competency as a coach.. In summary, a future coach will be best served in their journey to excellence as a coach by selecting a school that offers at minimum, a level of ACSTH, and even better a full ACTP program.

Experience of the trainers: In some schools, trainers are young coaches with little experience. For the highest standards in coaching education, an experienced coach trainer must be experienced and masterful in their craft.  They must be able to make coaching demos ‘live’ in front of a group, share personal experience in business, corporations and the various contexts where coaching is used.  It is best that they hold a high credential (at least PCC or MCC), and have the proper attitude in her/his life: humility and serenity, credibility and legitimacy. The trainer should inspire and encourage growth and be as well, a person who is in constant personal evolution and apprenticeship.

Selection process: A cohort of learners with related levels of education, and passion for the learning is important when setting up classes. A class should include between 12 and 20 students maximum to allow enough accompanied practice during the classes. Theory is about 25 to 30% of the education time and the remainder is dedicated to practice. A learner that participates in a program should clearly be able to have a practical understanding and practice of a coaching relationship and conversation at the end of a 30-day program. Putting together a group that understands this and one that has the right motivation to embrace the coaching profession is important.

Class documentation: A future coach student should check the quality of the class material and make sure that it is supported by solid research. Masterful coach trainers should be individuals who clearly engage in continuous research on the coaching profession, practice and tools. The best coaching educators encourage their faculty to publish books and provide programs in academic spheres. They also provide electronic documentation on top of the course material e.g. Yammer community or Facebook community with possibility to upload/download of information and relevant documents.

Follow-up process: the time between the coach training sessions is allocated to practice – in peer groups, through e-learning, through follow-up by assistants, etc. The school must organise a supportive follow-up process to make sure that attendants are well driven towards their future certification.

Objectivity of the exam process: To uphold the standards of the coaching excellence, exams have two steps minimum; a written and an oral exam. Some schools ask for further assignment: drafting a case, ready a list of recommended books, outside supervision, etc. The oral exam is a coaching conversation limited to 25-30 minutes and assessed by minimum one PCC or MCC coach. It is important to have at least one of the assessors in an exam, be someone who does not know the applicant.  This will ensure further objectivity in the exam process.

Active networking inside the alumni association of the school: Always favour a school that encourages the former students to network together. The best is to have a school that refers to its own alumni when it is contacted by potential clients, and that is very active inside major professional associations.

                                                            Sylviane Cannio, MCC and Pamela Richarde, MCC

1. On the preparatory phase:

 “I heard of Nova Terra through a friend, and found their details on the ICF website. During the information session, I was especially impressed by the people. Afterwards, we exchanged emails and I had to complete a motivation questionnaire.”

2. On the delivery:

“It is a very good training programme. Here, I really gained the framework of coaching. Nova Terra provides a connection to business because it is not just development techniques and tools. Its integration with real life is well presented. You can make of it a profession in its own right and the coaches are not full of hot air.  

3. On the management of the project: Formula, distribution of content, size of group

“The formula is very good. All of the schools operate in a similar way inBelgium.”

 “The size of the group is perfect, not too many and not too few. It facilitates discussions.”

 4. On the reports and the tools: folder, notes, books, quality of the material

“The folder is very complete with succinct and sufficient notes. It points to complementary readings.”

 5. On the trainers: experience, competence, manner of delivery

“The trainers have a lot of experience and a lot of charisma. They bring experience which suits my needs. They demonstrate a lot of enthusiasm.

“There is a coherence between the values put forward and those found in the group.”

“Sylviane is an excellent trainer who knows very well how to deliver courses. She constantly captures the attention. The other trainer has been in the field for many years. The people are renowned and continuously update their knowledge. Having such trainers is very enriching.”

6. On the follow-up: evaluation, feedback

“Every evening, we gave feedback on the day. The trainers took account of our feedback. Each feedback received is a gift to help us learn in the training. The structure of the course was improved as it went along as a result of our comments.”

7. On contacting Nova Terra

“The organisation is very easy to get hold of. I am very satisfied with the contact. If I could not reach them by telephone, they sent a message to let me know when they would be able to call me back.”

8. On the administrative and logistical support

“The office is great. The environment is fantastic. The catering is impeccable. We ate together, which was good because the group dynamic was different than during the training session.”

 9. On the quality-price ratio

 “The price-quality ratio is good.”

 ”We benefitted from a launch offer, which encouraged me to choose them.”

10. Overall impression: very satisfactory – all recommended the school

 “This is a new school with very experienced people. It’s the realisation of a dream. It’s done in a very professional manner. There is a great sharing of experience.”

 “It’s a very professional and friendly academy. Everything is well organised. There is a good atmosphere for learning. Of course I would recommend them.”  

Summary

The participants receive information relating to the training at an information meeting prior to the training and via the organisation’s website. Many email and telephone exchanges also take place. Clients consider information provided to be sufficiently clear. All participants are very satisfied with the training which fully meets their expectation. The clients describe a theoretical approach and a lot of practice. The clients appreciate the formula, which suits those who carry out professional activities. Group sizes are positively evaluated because they enable discussions, according to the clients interviewed. Dates and times set were respected. As pedagogical support, a folder of documents was given to participants, along with the training notes. Books were also recommended. The clients are satisfied with the quality of this support. The clients are all very satisfied with the trainers. They appreciate their experience, their skills and the manner in which they deliver the training. The clients complete a written evaluation as well as a verbal debriefing, during which they are able to give their feedback. The feedback culture is an important value for the clients. Contact with Nova Terra was positive, and clients found that the organisation was easily contactable. Administrative follow-up is positively evaluated. The participants appreciate the infrastructure, particularly the accessibility of the parking facilities.

 The quality-price ratio satisfied all of the clients. They underlined the quality of the training received.

Nova Terra made a very good overall impression with all of the clients contacted. They appreciate the personal development which comes as a result of the training. The trainers and the training are themselves the strong points highlighted by the clients. All would recommend the organisation.

Be our guest and very welcome at the Business Center B19, 19 avenue Van Bever, 1180 Brussels. Kindly register with feryal.hassaine@novaterracoaching.com  or 0475 648 619

Next dates: 29 August and 18 September at the same time and place.